SHIPPING & REFUNDS

SHIPPING POLICY

We can deliver anywhere in the UK.

In the current situation, we have found DPD to be the most reliable courier service. Your parcel is shipped next day delivery and is fully tracked. You can even change the delivery time and place. As this service is priced at a premium due to its guaranteed nature, we have also offered MyHermes service which is much lower in price.

PLEASE NOTE: no refunds are offered if your parcel is lost or delayed with this service.  

Delivery is usually approximately 3 days from ordering, but can be longer in busier seasons.

If you need something urgently please do send us a message and we will do all we can to get your order to you in the time frame you require. 

If you would like to send something abroad, we can provide you with an airmail quotation.

REFUND POLICY

Once a product has been made, we are unable to offer you a refund. 

contact

TEL: 07885625343 / maria@chocolate-moments.co.uk
OPENING HOURS 8:00AM-9:00PM

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